We're excited to launch Tags in Sonar! You learn more about tags in our docs.
You can filter conversations by which agents are assigned to them. We support filtering by one or more assigned agents.
We've updated the design of properties. When creating or editing properties, we now support autocomplete and more intuitive editing functionality.
- Messages: Message drafts no longer copy over to the wrong thread. They stay in the thread they're supposed to be in!
- Sandbox: Increased sandbox site reliability