{"_id":"554967e4c634cf2d0012508a","__v":3,"parentDoc":null,"project":"55208137623ff50d009b2bec","user":"55208129504fd6230022ae20","version":{"_id":"55208137623ff50d009b2bef","__v":15,"project":"55208137623ff50d009b2bec","createdAt":"2015-04-05T00:26:31.564Z","releaseDate":"2015-04-05T00:26:31.563Z","categories":["55208138623ff50d009b2bf0","55494a226a82a10d00817ae5","55494ba7ee219b0d001743c8","55494bc1ee219b0d001743cc","56ead8c1df765617008bccaf","573a2073dd007d1700cf288f","579695b1f64c9f0e007cd76c","57969e3dfa1ff60e006a1274","579a4592fd9f3c0e008e4f4a","57ab9afe54fa780e006c5430","57b784f5b7ebd60e009cb4a6","58f686818193090f008cec76","59e79fbd4cf31900341d50c6","5b2436973fd93f0003dcf99d","5d824fb2ce98a801366098a2"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"category":{"_id":"55208138623ff50d009b2bf0","__v":5,"pages":["55208138623ff50d009b2bf2","554967bbcd09b317005f8f62","554967c8c634cf2d00125087","554967d8a5ecbc1900321694","554967e4c634cf2d0012508a"],"version":"55208137623ff50d009b2bef","project":"55208137623ff50d009b2bec","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-04-05T00:26:32.042Z","from_sync":false,"order":0,"slug":"getting-started","title":"Getting Started Guide"},"githubsync":"","metadata":{"title":"","description":"","image":[]},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-05-06T01:01:24.525Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":1,"body":"Now that you have your Sonar phone number set up, it's time to inform your customers that they can send text messages to your business. Here are a few recommendations on how:\n\n1. Simply give customers your phone number via email or in person.\n\n2. Place your new phone number anywhere on your website and have your customers copy/paste it to text message you.\n\n3. Implement our [Ping Widget](http://docs.sendsonar.com/docs/ping-widget). \n  * This widget can be easily placed on your website so when your customers visit your website on their mobile device, a button will appear on the bottom that says \"click here to text us.\" \n  * When your customers click the button, their SMS (text message) app opens up with your number pre-populated.\n  * The Ping Widget can be customized to change the verbiage or background and font colors to match your website as well.\n\n\n4. Partners on the [Accelerate](https://www.sendsonar.com/pricing) plan or above can schedule [Campaigns](https://docs.sendsonar.com/docs/campaigns) to notify customers who have opted-in to receive text messages.","excerpt":"","slug":"informing-customers","type":"basic","title":"Informing Customers"}

Informing Customers


Now that you have your Sonar phone number set up, it's time to inform your customers that they can send text messages to your business. Here are a few recommendations on how: 1. Simply give customers your phone number via email or in person. 2. Place your new phone number anywhere on your website and have your customers copy/paste it to text message you. 3. Implement our [Ping Widget](http://docs.sendsonar.com/docs/ping-widget). * This widget can be easily placed on your website so when your customers visit your website on their mobile device, a button will appear on the bottom that says "click here to text us." * When your customers click the button, their SMS (text message) app opens up with your number pre-populated. * The Ping Widget can be customized to change the verbiage or background and font colors to match your website as well. 4. Partners on the [Accelerate](https://www.sendsonar.com/pricing) plan or above can schedule [Campaigns](https://docs.sendsonar.com/docs/campaigns) to notify customers who have opted-in to receive text messages.