{"_id":"554967e4c634cf2d0012508a","__v":3,"parentDoc":null,"project":"55208137623ff50d009b2bec","user":"55208129504fd6230022ae20","version":{"_id":"55208137623ff50d009b2bef","__v":14,"project":"55208137623ff50d009b2bec","createdAt":"2015-04-05T00:26:31.564Z","releaseDate":"2015-04-05T00:26:31.563Z","categories":["55208138623ff50d009b2bf0","55494a226a82a10d00817ae5","55494ba7ee219b0d001743c8","55494bc1ee219b0d001743cc","56ead8c1df765617008bccaf","573a2073dd007d1700cf288f","579695b1f64c9f0e007cd76c","57969e3dfa1ff60e006a1274","579a4592fd9f3c0e008e4f4a","57ab9afe54fa780e006c5430","57b784f5b7ebd60e009cb4a6","58f686818193090f008cec76","59e79fbd4cf31900341d50c6","5b2436973fd93f0003dcf99d"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"category":{"_id":"55208138623ff50d009b2bf0","__v":5,"pages":["55208138623ff50d009b2bf2","554967bbcd09b317005f8f62","554967c8c634cf2d00125087","554967d8a5ecbc1900321694","554967e4c634cf2d0012508a"],"version":"55208137623ff50d009b2bef","project":"55208137623ff50d009b2bec","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-04-05T00:26:32.042Z","from_sync":false,"order":0,"slug":"getting-started","title":"Getting Started Guide"},"githubsync":"","updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-05-06T01:01:24.525Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":1,"body":"Let's start informing your customers that they can send messages to your business.\n\nSo, what's the best way to do that? We have some recommendations below.\n\n1. When we give you a phone number, you can simply give your users that phone number via email, in person, or even carrier pigeon!\n\n2. Implement our [Ping Widget](http://docs.sendsonar.com/docs/ping-widget). \n  * This widget can be easily placed on your website so when your customers visit your website on their mobile device, a button will appear on the bottom that says \"click here to text us.\" \n  * When your users click the button, their SMS (text message) app opens up with your number pre-populated. \n  * The Ping Widget can be customized to change the verbiage or background and font colors to match your website as well. \n\n\n3. Place your new Sonar phone number anywhere on your website and have your customers copy/paste it to text message you.","excerpt":"","slug":"informing-customers","type":"basic","title":"Informing Customers"}

Informing Customers


Let's start informing your customers that they can send messages to your business. So, what's the best way to do that? We have some recommendations below. 1. When we give you a phone number, you can simply give your users that phone number via email, in person, or even carrier pigeon! 2. Implement our [Ping Widget](http://docs.sendsonar.com/docs/ping-widget). * This widget can be easily placed on your website so when your customers visit your website on their mobile device, a button will appear on the bottom that says "click here to text us." * When your users click the button, their SMS (text message) app opens up with your number pre-populated. * The Ping Widget can be customized to change the verbiage or background and font colors to match your website as well. 3. Place your new Sonar phone number anywhere on your website and have your customers copy/paste it to text message you.