Release Note 2017.06.20

New

Tags

We're excited to launch Tags in Sonar! You learn more about tags in our docs.

Tagging

690

Add a tag to a message

Filtering by Assigned Agent

You can filter conversations by which agents are assigned to them. We support filtering by one or more assigned agents.

466

Filter by assigned agents.

Properties

We've updated the design of properties. When creating or editing properties, we now support autocomplete and more intuitive editing functionality.

352

Updating a property.

Bug Fixes

  • Messages: Message drafts no longer copy over to the wrong thread. They stay in the thread they're supposed to be in!
  • Sandbox: Increased sandbox site reliability