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v1.0

Marketing EdgeMPSSonarCallcapSonar Documentation
Guides
v1.0
Release - Version 1.08

Introduction

  • Introduction to Sonar

Getting Started Guide

  • Starting with Sonar
  • Informing Customers
  • Add Customers
  • Customer Properties
  • Receiving & Sending Messages
  • Assign Team Members
  • Add Team Members

How Sonar Works

  • Phone Numbers
  • Short Codes
  • International Support
  • Message Delivery
  • SMS Message Details
  • FAQs
  • Deliverability Error Codes
  • Important Things to Know About SMS
  • SMS Best Practices

Features

  • Automation Rules
  • Away Messages
  • Analytics
  • Call Forwarding
  • Canned Responses
  • Campaigns
  • Chat Widget
  • Compliance Features
  • Custom Roles & Permissions
  • Customer Subscription
  • CSV Import
  • CSV Export
  • Double Opt-In
  • Dynamic Variables
  • Follow-Ups
  • Hosted SMS
  • iFrame (Text From Anywhere)
  • Intelligent Timezone Compliance
  • Keyboard Shortcuts
  • Link Shortening
  • Message Input
  • Message Redaction
  • Number Settings
  • Ping Widget
  • Team Member Management
  • Teams
  • Tags
  • Snooze
  • Webhooks
  • Workflows

Integrations

  • Hubspot
  • Calendly
  • OKTA SSO Setup
  • How to Setup Salesforce Integration
  • Salesforce Sync
  • Salesforce iFrame Text Plug-In
  • Slack
  • Zapier
  • Zendesk

Product Updates

  • Release Note - February 2024
  • Release Note - September 2023
  • Release Note - August 2023
  • Release Note - July 2023
  • Release Note - June 2023
  • Release Note - May 2023
  • Release Note - April 2023
  • Release Note - March 2023
  • Release Note - February 2023
  • Release Note - November 2022
  • Release Note - September 2022
  • Release Note - August 2022
  • Release Note - July 2022
  • Release Note - June 2022
  • Release Note - May 2022
  • Release Note - April 2022
  • Release Note - Mar 2022
  • Release Note - Feb 2022
  • Release Note - Jan 2022
  • Release Note - Nov 2021
  • Release Note - Oct 2021
  • Release Note - Sept 2021
  • Release Note - Aug 2021
  • Release Note - July 2021
  • Release Note - June 2021
  • Release Note - Sept 2020
  • Release Note - Aug 2020
  • Release Note - July 2020
  • Release Note - June 2020
  • Release Note - May 2020
  • Release Note - Apr 2020
  • Release Note - Mar 2020
  • Release Note - Feb 2020
  • Release Note - Jan 2020
  • Release Note - Dec 2019
  • Release Note - Nov 2019
  • Release Note 2017.11.15
  • Release Note 2017.07.24
  • Release Note 2017.06.20
  • Release Note 2017.05.18
  • Release Note 2017.04.07
  • Release Note 2017.03.02
  • Release Note 2017.02.16
  • Release Note 2017.02.02
  • Release Note 2017.01.19
  • Release Note 2017.01.05
  • Release Note 2016.12.19
  • Release Note 2016.11.17
  • Release Note 2016.10.12
  • Release Note 2016.10.05
  • Release Note 2016.09.16
  • Release Note 2016.09.02
  • Release Note 2016.08.15

Salesforce Package Updates

  • Release - Version 1.10
  • Release - Version 1.09
  • Release - Version 1.08
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Release - Version 1.08

Suggest Edits

Classic Salesforce

No Change

Lightning Salesforce

No Change

General Package

  1. If you are mapping an Opt-In field from Salesforce to Sonar, we can now write back to Salesforce if someone opts out of SMS at any time. We also write back to Salesforce if those individuals opt back in.
  • Table of Contents
    • Classic Salesforce
    • Lightning Salesforce
    • General Package