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Release Note - June 2020


A quick overview of enhancements made in June 2020. ## Update to Phoenix timezone As we started to build out more items around area codes & timezones we noticed that certain zip codes in Arizona had miss classified timezones. We re-evaluated the package we use to determine timezone from an area code and were able to clean up customer timezones for Arizona and other regions not using daylight savings time. ## Workflow enhancement We made small updates to the logic available for workflows. We also added two more events to the workflow framework, Sonar Sent Message, Sonar Customer Subscription. ## Roles & Permissions Update Small update to allow the ability to share canned responses. Now you can update your permissions and allow some users to share canned response and others can not.