{"_id":"581bb283bdfa410f0087c2a9","parentDoc":null,"__v":0,"version":{"_id":"55208137623ff50d009b2bef","__v":14,"project":"55208137623ff50d009b2bec","createdAt":"2015-04-05T00:26:31.564Z","releaseDate":"2015-04-05T00:26:31.563Z","categories":["55208138623ff50d009b2bf0","55494a226a82a10d00817ae5","55494ba7ee219b0d001743c8","55494bc1ee219b0d001743cc","56ead8c1df765617008bccaf","573a2073dd007d1700cf288f","579695b1f64c9f0e007cd76c","57969e3dfa1ff60e006a1274","579a4592fd9f3c0e008e4f4a","57ab9afe54fa780e006c5430","57b784f5b7ebd60e009cb4a6","58f686818193090f008cec76","59e79fbd4cf31900341d50c6","5b2436973fd93f0003dcf99d"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"githubsync":"","project":"55208137623ff50d009b2bec","user":"579145f1180e233400f70ef0","category":{"_id":"579695b1f64c9f0e007cd76c","__v":0,"project":"55208137623ff50d009b2bec","version":"55208137623ff50d009b2bef","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2016-07-25T22:41:53.022Z","from_sync":false,"order":10,"slug":"release-notes","title":"Product Updates"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-11-03T21:56:19.712Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":11,"body":"[block:callout]\n{\n  \"type\": \"info\",\n  \"title\": \"Note\",\n  \"body\": \"If you're in logged into Sonar, please refresh your page to see the below updates and fixes.\"\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"New\"\n}\n[/block]\n##Zapier Integration\n\nWe just released our Zapier integration which allows you to connect Sonar with over 600 different apps, including Zendesk, Intercom, SalesforceIQ, Zoho CRM, Batchbook, and may more, so you can automate your own custom workflow between them. \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0b5585e-Screen_Shot_2016-11-03_at_4.14.10_PM.png\",\n        \"Screen Shot 2016-11-03 at 4.14.10 PM.png\",\n        856,\n        314,\n        \"#fc2504\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\nWith the Sonar SMS Zapier integration, you can:\n* **Perform an action** within an app, like creating a ticket or adding a customer based on events that occur in Sonar, such as an new incoming message. \n* **Add or update a customer** in Sonar based on a trigger within another app. \n* Specify a trigger in an app that will automatically **send a SMS message** to a customer. \n* **Assign an existing customer** to a team member whenever a certain trigger occurs in an app. \n\nIf you don't already have a <a href=\"https://zapier.com/\" target=\"_blank\">Zapier</a> account, you'll need to create one. Once logged into your Zapier account, just click on \"Make A Zap!\" button and search for the \"Sonar SMS\" app. More info can be found in our <a href=\"http://docs.sendsonar.com/docs/zapier\" target=\"_blank\">Zapier integration.</a> \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/37ef473-Screen_Shot_2016-11-03_at_3.27.55_PM.png\",\n        \"Screen Shot 2016-11-03 at 3.27.55 PM.png\",\n        2398,\n        1650,\n        \"#f0f2f3\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/841d13b-Screen_Shot_2016-11-03_at_4.15.35_PM.png\",\n        \"Screen Shot 2016-11-03 at 4.15.35 PM.png\",\n        1896,\n        2176,\n        \"#bdc2c6\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/ce7cde6-Screen_Shot_2016-11-02_at_10.48.37_AM.png\",\n        \"Screen Shot 2016-11-02 at 10.48.37 AM.png\",\n        1526,\n        1188,\n        \"#d7d9dd\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Updates\"\n}\n[/block]\n##Campaigns\n* Filter out certain words in the word cloud from campaign responses, such as \"stop\", \"unsubscribe\", \"cancel\", \"quit\", \"end\".\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/51810f5-Screen_Shot_2016-10-28_at_2.31.32_PM.png\",\n        \"Screen Shot 2016-10-28 at 2.31.32 PM.png\",\n        880,\n        184,\n        \"#616161\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\n* Now, a confirmation window will display before exiting the Campaign builder\n* Added the ability to clear out filters by clicking \"x\"\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Improvements\"\n}\n[/block]\n* Replaced dynamic variables with customer's data in API messages.\n* Multiple images are now included in the same messages when previously only 1 image was sent for devices on iOS10. \n* Replaced unicode characters such as ellipses and \"....\" to reflect accurate character count in message segments. \n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Bug Fixes\"\n}\n[/block]\n* No more duplicate Slack notifications\n* Previously image previews were broken, but are now visible.","excerpt":"","slug":"release-note-20161117","type":"basic","title":"Release Note 2016.11.17"}

Release Note 2016.11.17


[block:callout] { "type": "info", "title": "Note", "body": "If you're in logged into Sonar, please refresh your page to see the below updates and fixes." } [/block] [block:api-header] { "type": "basic", "title": "New" } [/block] ##Zapier Integration We just released our Zapier integration which allows you to connect Sonar with over 600 different apps, including Zendesk, Intercom, SalesforceIQ, Zoho CRM, Batchbook, and may more, so you can automate your own custom workflow between them. [block:image] { "images": [ { "image": [ "https://files.readme.io/0b5585e-Screen_Shot_2016-11-03_at_4.14.10_PM.png", "Screen Shot 2016-11-03 at 4.14.10 PM.png", 856, 314, "#fc2504" ], "border": true } ] } [/block] With the Sonar SMS Zapier integration, you can: * **Perform an action** within an app, like creating a ticket or adding a customer based on events that occur in Sonar, such as an new incoming message. * **Add or update a customer** in Sonar based on a trigger within another app. * Specify a trigger in an app that will automatically **send a SMS message** to a customer. * **Assign an existing customer** to a team member whenever a certain trigger occurs in an app. If you don't already have a <a href="https://zapier.com/" target="_blank">Zapier</a> account, you'll need to create one. Once logged into your Zapier account, just click on "Make A Zap!" button and search for the "Sonar SMS" app. More info can be found in our <a href="http://docs.sendsonar.com/docs/zapier" target="_blank">Zapier integration.</a> [block:image] { "images": [ { "image": [ "https://files.readme.io/37ef473-Screen_Shot_2016-11-03_at_3.27.55_PM.png", "Screen Shot 2016-11-03 at 3.27.55 PM.png", 2398, 1650, "#f0f2f3" ], "border": true } ] } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/841d13b-Screen_Shot_2016-11-03_at_4.15.35_PM.png", "Screen Shot 2016-11-03 at 4.15.35 PM.png", 1896, 2176, "#bdc2c6" ], "border": true } ] } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/ce7cde6-Screen_Shot_2016-11-02_at_10.48.37_AM.png", "Screen Shot 2016-11-02 at 10.48.37 AM.png", 1526, 1188, "#d7d9dd" ], "border": true } ] } [/block] [block:api-header] { "type": "basic", "title": "Updates" } [/block] ##Campaigns * Filter out certain words in the word cloud from campaign responses, such as "stop", "unsubscribe", "cancel", "quit", "end". [block:image] { "images": [ { "image": [ "https://files.readme.io/51810f5-Screen_Shot_2016-10-28_at_2.31.32_PM.png", "Screen Shot 2016-10-28 at 2.31.32 PM.png", 880, 184, "#616161" ], "border": true } ] } [/block] * Now, a confirmation window will display before exiting the Campaign builder * Added the ability to clear out filters by clicking "x" [block:api-header] { "type": "basic", "title": "Improvements" } [/block] * Replaced dynamic variables with customer's data in API messages. * Multiple images are now included in the same messages when previously only 1 image was sent for devices on iOS10. * Replaced unicode characters such as ellipses and "...." to reflect accurate character count in message segments. [block:api-header] { "type": "basic", "title": "Bug Fixes" } [/block] * No more duplicate Slack notifications * Previously image previews were broken, but are now visible.