post https://www.sendsonar.com/api/v1/webhooks
Settings Description
| Setting | Values | Description |
|---|---|---|
| new_assigned_message | true/false | Triggers webhook when a message comes from an assigned customer |
| new_unassigned_message | true/false | Triggers webhook when a message comes from an unassigned customer |
| customer_subscribed | true/false | Triggers webhook when a customer gets subscribed |
| customer_unsubscribed | true/false | Triggers webhook when a customer gets unsubscribed |
| outbound_message | true/false | Triggers webhook when a user sends a message to a customer |
Example of data that will be passed from a triggered webhook:
JSON {
action: 'new_assigned_message',
text: 'Hey, can you help me with something on your site?',
from_name: 'Sonar Customer',
to_name: 'Your_Companys User',
link: 'https://sendsonar.com/threads/homer_simpsons_thread',
customer {
first_name: 'Sonar',
last_name: 'Customer',
phone_number: '+12345678910'
}
user {
first_name: 'Your_Companys',
last_name: 'User',
email: '[email protected]'
}
}
All customers are subscribed by default. If you unsubscribe a customer, that customer won't get any messages until you subscribe this customer back.