# Sonar Documentation Documentation

> In these pages you'll find information on how to get the most out of every aspect of Sonar. You'll find important information on how Sonar works and how to get the most out of it here. This includes: - Sonar's API which allows you to integrate Sonar into your business in order to manage and automate customer management and messaging. - Explanations and examples of how different features work and how to get the most out of them. - Information about accounts and billing for subscription, prepaid and international accounts. - Frequently asked questions

## Guides
- [Introduction to Sonar](https://docs.sendsonar.com/docs/introduction-to-sonar.md)
- [Starting with Sonar](https://docs.sendsonar.com/docs/starting-with-sonar.md)
- [Informing Customers](https://docs.sendsonar.com/docs/informing-customers.md)
- [Add Customers](https://docs.sendsonar.com/docs/add-customers.md)
- [Customer Properties](https://docs.sendsonar.com/docs/customer-properties.md)
- [Receiving & Sending Messages](https://docs.sendsonar.com/docs/receiving-and-sending-messages.md)
- [Assign Team Members](https://docs.sendsonar.com/docs/assign-team-members.md)
- [Add Team Members](https://docs.sendsonar.com/docs/add-team-members.md)
- [Phone Numbers](https://docs.sendsonar.com/docs/phone-number-management.md)
- [Short Codes](https://docs.sendsonar.com/docs/short-codes.md)
- [International Support](https://docs.sendsonar.com/docs/international-support.md)
- [Message Delivery](https://docs.sendsonar.com/docs/message-delivery.md)
- [SMS Message Details](https://docs.sendsonar.com/docs/message-details.md)
- [FAQs](https://docs.sendsonar.com/docs/faqs.md)
- [Deliverability Error Codes](https://docs.sendsonar.com/docs/deliverability-error-codes.md)
- [Important Things to Know About SMS](https://docs.sendsonar.com/docs/important-things-to-know-about-sms.md)
- [SMS Best Practices](https://docs.sendsonar.com/docs/sms-best-practices.md)
- [Automation Rules](https://docs.sendsonar.com/docs/automation-rules.md)
- [Away Messages](https://docs.sendsonar.com/docs/away-messages.md)
- [Analytics](https://docs.sendsonar.com/docs/analytics-overview.md)
- [Call Forwarding](https://docs.sendsonar.com/docs/call-forwarding.md)
- [Canned Responses](https://docs.sendsonar.com/docs/canned-responses.md)
- [Campaigns](https://docs.sendsonar.com/docs/campaigns.md)
- [Chat Widget](https://docs.sendsonar.com/docs/chat-widget.md)
- [Compliance Features](https://docs.sendsonar.com/docs/compliance-features.md)
- [Custom Roles & Permissions](https://docs.sendsonar.com/docs/custom-roles-permissions.md)
- [Customer Subscription](https://docs.sendsonar.com/docs/customer-subscription.md)
- [CSV Import](https://docs.sendsonar.com/docs/csv-import.md)
- [CSV Export](https://docs.sendsonar.com/docs/csv-export.md)
- [Double Opt-In](https://docs.sendsonar.com/docs/double-opt-in.md)
- [Dynamic Variables](https://docs.sendsonar.com/docs/dynamic-variables.md): What are dynamic variables and how can I utilize them in Sonar?
- [Follow-Ups](https://docs.sendsonar.com/docs/follow-ups.md)
- [Hosted SMS](https://docs.sendsonar.com/docs/hosted-sms.md)
- [iFrame (Text From Anywhere)](https://docs.sendsonar.com/docs/iframe-text-from-anywhere.md)
- [Intelligent Timezone Compliance](https://docs.sendsonar.com/docs/intelligent-timezone-compliance.md)
- [Keyboard Shortcuts](https://docs.sendsonar.com/docs/keyboard-shortcuts.md)
- [Link Shortening](https://docs.sendsonar.com/docs/link-shortening.md)
- [Message Input](https://docs.sendsonar.com/docs/message-input.md): Description of features and functionality built into our message input area
- [Message Redaction](https://docs.sendsonar.com/docs/message-redaction.md): A feature that allows a user to delete the content of a message
- [Number Settings](https://docs.sendsonar.com/docs/number-settings.md)
- [Ping Widget](https://docs.sendsonar.com/docs/ping-widget.md)
- [Team Member Management](https://docs.sendsonar.com/docs/team-management.md)
- [Teams](https://docs.sendsonar.com/docs/teams.md)
- [Tags](https://docs.sendsonar.com/docs/tags.md)
- [Snooze](https://docs.sendsonar.com/docs/snooze.md)
- [Webhooks](https://docs.sendsonar.com/docs/webhooks.md)
- [Workflows](https://docs.sendsonar.com/docs/workflows.md)
- [Hubspot](https://docs.sendsonar.com/docs/hubspot.md): The Sonar app (beta) for Hubspot enables Hubspot Workflows to trigger Sonar to take actions such as sending a message to a Contact.
- [Calendly](https://docs.sendsonar.com/docs/calendly.md)
- [OKTA SSO Setup](https://docs.sendsonar.com/docs/okta-sso-setup.md)
- [How to Setup Salesforce Integration](https://docs.sendsonar.com/docs/salesforce-integration.md)
- [Salesforce Sync](https://docs.sendsonar.com/docs/salesforce-sync.md)
- [Salesforce iFrame Text Plug-In](https://docs.sendsonar.com/docs/salesforce-iframe-text-plug-in.md)
- [Slack](https://docs.sendsonar.com/docs/slack.md)
- [Zapier](https://docs.sendsonar.com/docs/zapier.md)
- [Zendesk](https://docs.sendsonar.com/docs/zendesk.md)
- [Release Note - February 2024](https://docs.sendsonar.com/docs/release-note-february-2024.md)
- [Release Note - September 2023](https://docs.sendsonar.com/docs/release-note-september-2023.md)
- [Release Note - August 2023](https://docs.sendsonar.com/docs/release-note-august-2023.md)
- [Release Note - July 2023](https://docs.sendsonar.com/docs/release-note-july-2023.md)
- [Release Note - June 2023](https://docs.sendsonar.com/docs/release-note-june-2023.md)
- [Release Note - May 2023](https://docs.sendsonar.com/docs/release-note-may-2023.md)
- [Release Note - April 2023](https://docs.sendsonar.com/docs/release-note-april-2023.md)
- [Release Note - March 2023](https://docs.sendsonar.com/docs/release-note-march-2023.md)
- [Release Note - February 2023](https://docs.sendsonar.com/docs/release-note-february-2023.md)
- [Release Note - November 2022](https://docs.sendsonar.com/docs/release-note-nov-2022.md)
- [Release Note - September 2022](https://docs.sendsonar.com/docs/release-note-september-2022.md)
- [Release Note - August 2022](https://docs.sendsonar.com/docs/release-note-august-2022.md)
- [Release Note - July 2022](https://docs.sendsonar.com/docs/release-note-july-2022.md)
- [Release Note - June 2022](https://docs.sendsonar.com/docs/release-note-june-2022.md)
- [Release Note - May 2022](https://docs.sendsonar.com/docs/release-note-may-2022.md)
- [Release Note - April 2022](https://docs.sendsonar.com/docs/release-note-april-2022.md)
- [Release Note - Mar 2022](https://docs.sendsonar.com/docs/release-note-mar-2022.md)
- [Release Note - Feb 2022](https://docs.sendsonar.com/docs/release-note-feb-2022.md)
- [Release Note - Jan 2022](https://docs.sendsonar.com/docs/release-note-jan-2022.md)
- [Release Note - Nov 2021](https://docs.sendsonar.com/docs/release-note-nov-2021.md)
- [Release Note - Oct 2021](https://docs.sendsonar.com/docs/release-note-oct-2021.md)
- [Release Note - Sept 2021](https://docs.sendsonar.com/docs/release-note-sept-2021.md)
- [Release Note - Aug 2021](https://docs.sendsonar.com/docs/release-note-aug-2021.md)
- [Release Note - July 2021](https://docs.sendsonar.com/docs/release-note-july-2021.md)
- [Release Note - June 2021](https://docs.sendsonar.com/docs/release-note-june-2021.md)
- [Release Note - Sept 2020](https://docs.sendsonar.com/docs/release-note-sept-2020.md)
- [Release Note - Aug 2020](https://docs.sendsonar.com/docs/release-note-aug-2020.md)
- [Release Note - July 2020](https://docs.sendsonar.com/docs/release-note-july-2020.md)
- [Release Note - June 2020](https://docs.sendsonar.com/docs/release-note-june-2020.md)
- [Release Note - May 2020](https://docs.sendsonar.com/docs/release-note-may-2020.md)
- [Release Note - Apr 2020](https://docs.sendsonar.com/docs/release-note-apr-2020.md)
- [Release Note - Mar 2020](https://docs.sendsonar.com/docs/release-note-mar-2020.md)
- [Release Note - Feb 2020](https://docs.sendsonar.com/docs/release-note-feb-2020.md)
- [Release Note - Jan 2020](https://docs.sendsonar.com/docs/release-note-jan-2020.md)
- [Release Note - Dec 2019](https://docs.sendsonar.com/docs/release-note-dec-2019.md)
- [Release Note - Nov 2019](https://docs.sendsonar.com/docs/release-note-nov-2019.md)
- [Release Note 2017.11.15](https://docs.sendsonar.com/docs/release-note-20171115.md)
- [Release Note 2017.07.24](https://docs.sendsonar.com/docs/release-note-20170724.md)
- [Release Note 2017.06.20](https://docs.sendsonar.com/docs/release-note-20170620.md)
- [Release Note 2017.05.18](https://docs.sendsonar.com/docs/release-note-20170518.md)
- [Release Note 2017.04.07](https://docs.sendsonar.com/docs/release-note-20170407.md)
- [Release Note 2017.03.02](https://docs.sendsonar.com/docs/release-note-20170302.md)
- [Release Note 2017.02.16](https://docs.sendsonar.com/docs/release-note-20170216.md)
- [Release Note 2017.02.02](https://docs.sendsonar.com/docs/release-note-20170202.md)
- [Release Note 2017.01.19](https://docs.sendsonar.com/docs/release-note-20170119.md)
- [Release Note 2017.01.05](https://docs.sendsonar.com/docs/release-note-20170105.md)
- [Release Note 2016.12.19](https://docs.sendsonar.com/docs/release-note-20161219.md)
- [Release Note 2016.11.17](https://docs.sendsonar.com/docs/release-note-20161117.md)
- [Release Note 2016.10.12](https://docs.sendsonar.com/docs/release-note-20161012.md)
- [Release Note 2016.10.05](https://docs.sendsonar.com/docs/release-note-20161005.md)
- [Release Note 2016.09.16](https://docs.sendsonar.com/docs/release-note-20160916.md)
- [Release Note 2016.09.02](https://docs.sendsonar.com/docs/release-note-20160902.md)
- [Release Note 2016.08.15](https://docs.sendsonar.com/docs/release-note-20160815.md)
- [Release - Version 1.10](https://docs.sendsonar.com/docs/release-version-110.md)
- [Release - Version 1.09](https://docs.sendsonar.com/docs/release-version-109.md)
- [Release - Version 1.08](https://docs.sendsonar.com/docs/release-version-108.md)

## API Reference
- [Public API Docs Home](https://docs.sendsonar.com/reference/home.md)
- [Authentication](https://docs.sendsonar.com/reference/authentication.md)
- [iFrame](https://docs.sendsonar.com/reference/iframe.md): Programmatic description of how to use the Sonar iFrame
- [Errors](https://docs.sendsonar.com/reference/dealing-with-errors.md)
- [Custom Webhooks](https://docs.sendsonar.com/reference/custom-webhooks.md)
- [Get Webhooks](https://docs.sendsonar.com/reference/get-webhook.md)
- [Create Webhook](https://docs.sendsonar.com/reference/create-webhook.md)
- [Update Webhook](https://docs.sendsonar.com/reference/update-webhook.md)
- [Delete Webhook](https://docs.sendsonar.com/reference/delete-webhooks.md)
- [GDPR GET Request](https://docs.sendsonar.com/reference/gdpr-get-request.md)
- [GDPR DELETE Request](https://docs.sendsonar.com/reference/gdpr-delete-request.md)
- [Sonar Ruby Gem](https://docs.sendsonar.com/reference/sonar-ruby-gem.md)
- [Create new Sonar Account](https://docs.sendsonar.com/reference/create-new-sonar-account.md)
- [GET All Users from Account](https://docs.sendsonar.com/reference/get-all-users-from-account.md): An API to list all users in your Sonar Account
- [GET User by ID](https://docs.sendsonar.com/reference/get-specific-user-by-id.md): An API to get information about a specific user from your Sonar Account
- [Invite new User](https://docs.sendsonar.com/reference/invite-new-user.md)
- [GET Account Roles](https://docs.sendsonar.com/reference/get-account-roles.md): An API to allow you to view all custom roles & permissions in your Sonar Account assuming you have Custom Roles & Permissions enabled
- [Create New Role & Permission](https://docs.sendsonar.com/reference/create-new-role-permission.md)
- [Double Opt-In Prompt](https://docs.sendsonar.com/reference/double-opt-in-prompt.md)
- [GET Customer](https://docs.sendsonar.com/reference/get-customer.md)
- [Add/Update Customer](https://docs.sendsonar.com/reference/addupdate-customer.md)
- [DELETE Customer Properties](https://docs.sendsonar.com/reference/delete-customer-properties.md)
- [Unassign Agent](https://docs.sendsonar.com/reference/unassign-agent.md)
- [Close Customer](https://docs.sendsonar.com/reference/close-customer.md)
- [Events](https://docs.sendsonar.com/reference/events.md)
- [Available Phone Number](https://docs.sendsonar.com/reference/available-phone-number.md)
- [Append Tag to An Existing Message](https://docs.sendsonar.com/reference/append-tag-to-message.md)
- [Send Campaign](https://docs.sendsonar.com/reference/send-campaign.md)
- [Send Personalized Campaign](https://docs.sendsonar.com/reference/personalized-campaign.md)
- [Send Message](https://docs.sendsonar.com/reference/send-message.md)
- [Follow-Up Endpoint](https://docs.sendsonar.com/reference/follow-up-endpoint.md)
- [Remove Follow-Up](https://docs.sendsonar.com/reference/remove-follow-up.md)
- [GET Conversation by ID](https://docs.sendsonar.com/reference/get-conversation-by-id.md): A Conversation is a group of messages exchanged between your Sonar account and a Customer. Using this API you can retrieve the messages in a conversation and information about the customer with which the messages were exchanged. You can obtain conversation IDs from [webhooks](https://docs.sendsonar.com/reference/custom-webhooks); including new unassigned message, new assigned message, tag added to message, and customer state change.