Release - Version 1.09

Classic Salesforce

  1. iFrame of Sonar conversations available to be placed on any SFDC object

Lightning Salesforce

  1. iFrame of Sonar conversations available to be placed on any SFDC object

General Package

  1. When we sync conversations back to Salesforce we can Assign those tasks to the last agent who had the conversation
  2. Adjust the Refresh Tokens Sonar uses to get Salesforce User Ids to assign tasks to in point #1