{"_id":"56ec765c3b656b0e00d86202","githubsync":"","user":"554966ffcd09b317005f8f61","version":{"_id":"55208137623ff50d009b2bef","__v":14,"project":"55208137623ff50d009b2bec","createdAt":"2015-04-05T00:26:31.564Z","releaseDate":"2015-04-05T00:26:31.563Z","categories":["55208138623ff50d009b2bf0","55494a226a82a10d00817ae5","55494ba7ee219b0d001743c8","55494bc1ee219b0d001743cc","56ead8c1df765617008bccaf","573a2073dd007d1700cf288f","579695b1f64c9f0e007cd76c","57969e3dfa1ff60e006a1274","579a4592fd9f3c0e008e4f4a","57ab9afe54fa780e006c5430","57b784f5b7ebd60e009cb4a6","58f686818193090f008cec76","59e79fbd4cf31900341d50c6","5b2436973fd93f0003dcf99d"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"__v":3,"parentDoc":null,"project":"55208137623ff50d009b2bec","category":{"_id":"55494ba7ee219b0d001743c8","__v":11,"version":"55208137623ff50d009b2bef","pages":["55494bb26a82a10d00817afc","5549658ecd09b317005f8f58","554965a8a5ecbc1900321685","55498e2dc634cf2d001250c7","554a87c36b448d0d00646bc9","554a87d838e3620d0082194b","554a87e4d665ae0d00383f8f","554a897b38e3620d00821956","554a92acb4322819002b69f7","554d0db6374fec0d007e648b","56ec765c3b656b0e00d86202"],"project":"55208137623ff50d009b2bec","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-05-05T23:00:55.743Z","from_sync":false,"order":1,"slug":"how-sonar-works","title":"How Sonar Works"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-03-18T21:42:52.145Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":2,"body":"At Sonar, we provide [flexible pricing plans](https://www.sendsonar.com/pricing), so that you only pay for the number of messages exchanged. Our pricing plans are comprised of Per Agent costs per month for the use of Sonar, and \"Telephony Costs\", which is laid on our [pricing page](https://www.sendsonar.com/pricing).\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Telephony Costs\"\n}\n[/block]\nTelephony costs will depend on the volume of messages you're planning to send, the number of customers you're sending to, and the different countries you'd like to send messages in.\n\n**SMS Messages**\nUnder the new pricing plans, our standard United States SMS rates are **$0.025 per message segment** (see below) for both inbound and outbound messages.\n[block:callout]\n{\n  \"type\": \"info\",\n  \"title\": \"What is a message segment?\",\n  \"body\": \"One SMS message is limited to 160 characters, which we count as one message segment. Messages that are longer than 160 characters are divided into groups of messages of 160 characters each. **If you send a message with 310 characters, this would count as 2 message segments, as it will take TWO 160 character messages to transmit.**\"\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"warning\",\n  \"title\": \"Unicode characters on message segments\",\n  \"body\": \"If you include unicode characters or any special characters like emoji or new lines in your message, this requires us to send additional data with each message, so cell phones can render them properly. Since that additional data takes up space in the 160 character limit, messages with unicode characters need to be 70 characters or less in order to count as ONE message segment. **If you send a message that is 160 characters with one or more unicode characters, this will count as 3 message segments, as it would require THREE 70 character messages to transmit.**\"\n}\n[/block]\n**MMS Messages**\nSending media text messages or MMS is **only** available in the United States and Canada. Outbound MMS messages cost $0.05/message and inbound MMS messages cost $0.03/message.\n\n**Phone Numbers**\nUnder the new pricing plans, our standard United States phone numbers cost $1 per month per phone number. Rates outside of the US vary and can be found [here](http://docs.sendsonar.com/docs/subscription-accounts#which-countries-do-you-offer-local-phone-numbers-f). \n[block:callout]\n{\n  \"type\": \"info\",\n  \"body\": \"We buy you a phone number for every 200 customers you have in any given country to maximize deliverability.\",\n  \"title\": \"Maximizing Deliverability\"\n}\n[/block]","excerpt":"","slug":"pricing-policy","type":"basic","title":"Pricing Policy"}
At Sonar, we provide [flexible pricing plans](https://www.sendsonar.com/pricing), so that you only pay for the number of messages exchanged. Our pricing plans are comprised of Per Agent costs per month for the use of Sonar, and "Telephony Costs", which is laid on our [pricing page](https://www.sendsonar.com/pricing). [block:api-header] { "type": "basic", "title": "Telephony Costs" } [/block] Telephony costs will depend on the volume of messages you're planning to send, the number of customers you're sending to, and the different countries you'd like to send messages in. **SMS Messages** Under the new pricing plans, our standard United States SMS rates are **$0.025 per message segment** (see below) for both inbound and outbound messages. [block:callout] { "type": "info", "title": "What is a message segment?", "body": "One SMS message is limited to 160 characters, which we count as one message segment. Messages that are longer than 160 characters are divided into groups of messages of 160 characters each. **If you send a message with 310 characters, this would count as 2 message segments, as it will take TWO 160 character messages to transmit.**" } [/block] [block:callout] { "type": "warning", "title": "Unicode characters on message segments", "body": "If you include unicode characters or any special characters like emoji or new lines in your message, this requires us to send additional data with each message, so cell phones can render them properly. Since that additional data takes up space in the 160 character limit, messages with unicode characters need to be 70 characters or less in order to count as ONE message segment. **If you send a message that is 160 characters with one or more unicode characters, this will count as 3 message segments, as it would require THREE 70 character messages to transmit.**" } [/block] **MMS Messages** Sending media text messages or MMS is **only** available in the United States and Canada. Outbound MMS messages cost $0.05/message and inbound MMS messages cost $0.03/message. **Phone Numbers** Under the new pricing plans, our standard United States phone numbers cost $1 per month per phone number. Rates outside of the US vary and can be found [here](http://docs.sendsonar.com/docs/subscription-accounts#which-countries-do-you-offer-local-phone-numbers-f). [block:callout] { "type": "info", "body": "We buy you a phone number for every 200 customers you have in any given country to maximize deliverability.", "title": "Maximizing Deliverability" } [/block]